In the new pop-up window, click on Network & Internet. Click the Start button in the lower left corner and select Settings. Follow these steps to resolve the internet connection issue on your device. When the Spotify app detects that there is no internet connection on your device, it blanks out without any alert message. You must ensure the internet connection is available flawlessly and in a continuous mode to avoid the Spotify black screen Windows 10/Mac problem. You can try one method after another as discussed below to explore the perfect way to troubleshoot this Spotify blank screen issue. If you use Spotify on Windows 10/11 or Mac computer, then you can surf through 6 common methods to fix Spotify desktop black screen issue. How to Fix Spotify Black Screen Mac and Windows 10/11 - 6 Ways We will show some solutions to you in the following parts to help you fix it on Windows 11/10, Mac, Android, iOS, and so on. Issues with the Web Browser: If you use an outdated version of the web browser or there are too many cache in the browser, then you may also face the black screen issue on Spotify Web Player. Thus, you may encounter the issue that Spotify is black screen. Outdated Spotify App: When you use an old version of the Spotify app on your device, there will be some compatibility issue or other issues with it. In this case, you will meet the Spotify app black screen issue. Too Many Apps/Programs Running in the Background: When you open lots of apps or programs on your device, it will not work smoother. So, they will slow down running app on your device and you will get the black screen of Spotify app. Too Much Cache Files and App Data on the Device: Maybe there are lots of cache files and app data of the Spotify app and your device. Yet, it may also cause some errors like Spotify blank screen, etc. Spotify Hardware Acceleration Is Enabled: If you turn on the Hardware Acceleration in Spotify, it will let the API run smoother. No Strong Internet Connection: If the internet you connect on your device is poor, then you may not load the Spotify app well and it will show you a blank or black screen. Why Is Spotify Black Screen on Mac/Windows/Android/iOSÄ«efore learning the methods how to solve Spotify black screen issue, we need to know the reasons for it. If the issue continues or you need help with any of these instructions, contact Apple Support.Part 1. If you're using an external display instead of a built-in display, make sure that the issue isn't with your external display. In that case, follow the steps for if your Mac doesn't turn on. If you can't start up from macOS Recovery, your Mac might not be turning on at all. If the issue returns after restarting, reinstall macOS. If Disk Utility finds errors and repairs them, restart your Mac. If Disk Utility finds no errors, reinstall macOS. For details, see How to repair a Mac disk with Disk Utility. Try to start up from macOS Recovery, then use Disk Utility in macOS Recovery to repair your startup disk. If your screen remains blank, press and hold the power button for about 10 seconds again to make sure that your Mac is turned off. Press and release the power button and see if your Mac starts up. Press and hold the power button on your Mac for about 10 seconds.* If your Mac is turned on, this turns it off. If your Mac appears to be stuck on a blank screen, follow these steps. A blank screen (black, gray, or blue) should appear once or more as your Mac starts up.
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